![]() ![]() ![]() Please refer to Answer ID 25242: How To Format an External Drive or Memory Card to Out of Box and OS Compatibility. External hard drives come pre-formatted and ready for use.I received the following direction from a Steven. ![]() Sadly, WD’s KB web pages do NOT tell you which of the ten options to choose!Īfter trying all four “Mac OS Extended” options without success, I appealed to WD’s tech support directly (since no WD technicians contribute to this online support forum). There are four “Mac OS Extended” to choose from as well as four “APFS” and one “ExFAT” and one "MS-DOS (FAT). Whether you use Disk Utility or WD’d Drive Utility, the key step to take is that you choose the correct file system in the “Format” drop-down options window. I hope WD will put both approaches on one Knowledge Base page to clarify the options. Oh, how I wish WD would look into clarifying what it puts on its website.įirst of all, there are two way to format to Mac: use Disk Utility or WD’s Utility Drive download. I’ve finally found the way to format a Windoze-platform My Book to the Mac platform. The backup disk is not in Mac OS Extended (Journaled_ format, which is required.”Įxactly what is a Mac user to do to properly format a Windows-formatted external hard drive? > Operation failed…Īs soon as that error message appeared, I got a similar error message from Time Machine saying “Time Machine couldn’t complete the backup to ‘My Book’. The details read: Unmounting disk > Couldn’t unmount disk. Here’s what it said: Erasing “My Book” and Creating “My Book Backups” Erase process has failed. (Unfortunately, WD apparently doesn’t permit us to attach a screenshot to these posts sorry for my description of what was revealed). Here’s what I did: Using Disk Utility, I changed the name from “My Book” to “My Boob Backups” I immediately got an error message. Wish the web page suggested which option to select it simply states “Select” without suggesting what each selection enables. I chose “Max Extended Journaled” for the Erase process, however, maybe I should have picked a different format option. It doesn’t tell us which option in the drop-down format field to choose. The instructions on the WD “Format for Mac” page, when followed, didn’t work. ![]()
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